FAQ

Where are you located?
Betty Bakery is located in Boerum Hill, Brooklyn at 448 Atlantic Avenue between Bond Street and Nevins Street.

What are your hours?
We are open Tuesday-Saturday from 9:00 am – 7:00 pm; and Sunday from 11:00 am – 5:00 pm. We are closed on Mondays.

What are your payment methods?
We accept cash and all major credit cards.

How long has Betty Bakery been open?
Betty opened her doors in 2006 and continues to be operated by established bakers and cake designers Ellen Baumwoll and Cheryl Kleinman.

What kinds of baked goods do you sell?
Lots of red velvet cakes and cupcakes, chocolate Valrhona cake, strawberry shortcake, cookies, fruit tarts, pies and so much more! We specialize in custom cakes and cookies for all your events.

What other items besides baked goods do you have for sale in your shop?
We sell colorful candles for your Betty cake, local honey, fruit preserves by mymouné, boxed Numi Organic Tea, and hand-made pottery by Jill Kleinman.

Are you hiring?
We’re always looking for smiling faces to help our customers. Please stop by the bakery to fill out an application, and bring your résumé. (You must have a social security number to apply.)

What kind of ingredients do you use?
We do our best to order local ingredients whenever possible, such as using apples from upstate New York. We use high-quality natural ingredients and everything in the bakery is made from scratch.

What is your allergy information?
We are not a nut-free bakery; all of our baked goods are prepared on premise. Please click here to download a complete list of items that do not include nuts. coming soon
Our coconut cake, carrot cake, lemon bars, and chocolate-coconut cupcakes all contain coconut.
Our sesame cookies contain sesame seeds.

Do you have anything that is wheat-free?
Our chocolate-almond cake is wheat-free and is available by request. Our flourless chocolate cookies and marzipan figurines are also wheat-free.

Do you have any vegan cakes?
Our eggless chocolate cake is free of animal products and is available by request.

Are any of your products sugar-free?
No.

Are you certified kosher?
No.

Do you deliver?
Yes. Delivery surcharges are based on proximity and day of the week, typically ranging from $75 to $150. We deliver anywhere in the tri-state area. Weekend delivery to Manhattan is $150. Deliveries must be pre-arranged; no same-day delivery.

How far in advance should I place my order?
Please place your orders 1-2 weeks in advance for a simple cake.

Due to the high volume of requests for our cakes, we must have a minimum of 2 weeks notice for any custom order.

At least 3-4 weeks is preferable, especially during our busy wedding seasons (May–June, September–October). For weddings, you should plan to order your cake at least 3 months in advance. As a general rule, you can never order too early! For holiday-specific items, refer to our seasonal menu for the order deadline.

But what if I need a cake tomorrow?
If you need a cake sooner, we have a limited number of cakes up to 8” in stock. Please call and place an order over the phone to guarantee next day or same-day availability. We will always try to accommodate late orders when possible.

Can I put something on hold?
Yes, with advance payment.

How many people do your cakes feed?
Our portion sizes are large so each cake may feed a few more people than is listed here.
4″ – 2-4 servings
6″ – 6-8 servings
8″ – 8-12 servings
10″ – 12-18 servings
12″ – 25-35 servings
(larger sizes are available)
Pies – 8-10 servings

I’m getting married/throwing a big party. Can I come in for a cake consultation?
Absolutely, for parties of ~60 attendees or more. We schedule consultations Wednesday–Saturday between 1:00 pm and 4:00 pm. Please call 718.237.2271 to make an appointment.

How should I store my cake?
Cakes iced in fondant or with fondant decorations should NOT be refrigerated! The fondant will melt.
Cakes iced in buttercream or ganache do not need refrigeration if they are to be served the same day; otherwise, refrigerate and then serve at room temperature.
Cakes with cream cheese icing (such as the Red Velvet or Valrhona Chocolate) and the Strawberry Shortcake must be refrigerated.

What is the minimum order for custom cupcakes?
Custom cupcakes include anything that differs from our standard flavor combinations, colors, and decorations. We ask that you order two dozen or more. Minis are a minimum of three dozen.

Can you write a message on my cake?
Yes, almost all of our cakes can be written on at no extra cost. We use a sugar plaque upon which a message is piped. We can also add an inscription using colorful fondant cut-out letters for $5.

I would like a cake with a picture on it. Can you do that?
Yes. With at least one week advance notice, please send us the image in the highest resolution possible to our e-mail. Picture plaques typically cost $50 and up, depending on images and size.

My child is having a birthday at the New York Transit Museum. What kind of specialty cake can I order for the party?
We offer an adorable cake with an MTA subway or bus complete with 3D passengers ($150 for a 12”, $100 for a 10”). As an alternative, you may order cupcakes with subway line decals ($3.95 each, minimum order of 12).

Will you mail some cookies to me?
At this time we do not ship our products.

I have a restaurant or coffee shop of my own. Do you offer wholesale?
Yes! Please contact Ellen or Cheryl at 718.237.2271 for wholesale pricing and information.

Have a different question? Then don’t hesitate to call, email, or visit us!


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